TraceGO is a UK-based tracing service specializing in locating individuals for legal and debt recovery purposes. We provide accurate and timely information to assist legal professionals, debt recovery agents, landlords, and private individuals.

We offer two primary services:​

• Basic Address Trace: For £29.99 plus VAT, we provide the subject's current residential address sourced from leading credit reference agencies, including Experian and Equifax.​

• Advanced Trace Service: At £99 plus VAT, this service includes the current residential address, telephone numbers, and email addresses when available. It operates on a no trace, no fee basis and offers a 60-day complimentary recheck to ensure information accuracy.​

​At TraceGO, we do not offer credit or invoicing facilities. All services must be paid for at the time of order through our secure online payment system. Upon successful payment, a VAT invoice will be automatically generated and sent to your registered email address.

To initiate a trace, visit our website SHOP and select the desired service. Complete the online form with the subject's information and submit your request. Our team will process the trace and deliver the results via email within the specified timeframe.

The more information you provide, the higher the likelihood of a successful trace. Essential details include the subject's full name and last known address. Additional information such as date of birth, previous addresses, or any other identifying details such as telephone numbers or emails can enhance the accuracy of the trace.​

We aim to deliver trace results within 48 hours, with a maximum turnaround time of 7 days. If you do not receive your report within this timeframe, please check your junk or spam mail folders.​

• Basic Address Trace: If no current address is found in the credit agency data, a full refund will be issued. If a current address is provided, no refund is available, even if the individual has recently moved. To enhance accuracy, we recommend initiating traces at least 8 weeks after the subject's move-out date.​

• Advanced Trace Service: This service operates on a no trace, no fee basis. If we are unable to locate the subject's current address, no fee will be charged. Once a report is provided, it is considered full and final, with no refund available.​

We source our data from reputable credit reference agencies such as Experian and Equifax to ensure high accuracy.However, we cannot guarantee the absolute correctness of the information, as it reflects the most recent data available from these agencies.​

Yes, TraceGO adheres strictly to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring all tracing activities are conducted lawfully and ethically.​

Our services are intended for legitimate legal and debt recovery purposes. Clients must have a valid reason, such as pursuing a debt or legal claim, to request a trace.​

If the subject has moved recently, the provided address may not be up-to-date. To improve accuracy, we recommend initiating traces at least 8 weeks after the subject's move-out date.​

For any inquiries or assistance, please contact our customer support team

​If you're seeking to reconnect with friends or family members in the UK, Find UK People® offers specialised people tracing services designed to locate individuals for personal reasons. Their services are tailored to assist in finding long-lost relatives, friends, or acquaintances, providing a reliable solution for personal tracing needs.​Find UK People®

Key Features of Find UK People®

• No Trace, No Fee: They operate on a no trace, no fee basis, ensuring you only pay if the person is successfully located.

• Rapid Results: Utilising advanced tracing techniques, they typically provide results within 7 days.​

• High Success Rate: With access to extensive databases and experienced investigators, they have a proven track record in locating individuals across the UK.​

For more information or to initiate a trace, you can visit the Find UK People website.

Please ensure you have a legitimate reason, as privacy and data protection laws apply.

Yes, TraceGo offers a dedicated batch tracing service designed for clients who need to trace individuals in volume. Whether you're a law firm, debt recovery agency, housing provider, or financial institution, our batch service streamlines the tracing process and delivers verified results at scale.

Our secure batch system allows you to submit multiple cases in a single upload, and we return a comprehensive report for each subject — all with the same high standard of accuracy and data verification you expect from TraceGo. This service is ideal for organisations managing large caseloads and seeking cost-effective, reliable tracing at volume.

To enquire about batch tracing or to receive a tailored quote, please contact our team directly. We’ll be happy to set up a solution that fits your operational needs.