About us

People Tracing Agents - TraceGO

At TraceGO, we are redefining the way tracing is delivered by fusing cutting-edge digital tools with over 25 years of specialist tracing industry experience. Our mission is simple yet powerful: to provide fast, accurate, and legally compliant tracing services that support professionals across legal, financial, property, and investigative sectors.

Born from a deep understanding of the complexities involved in locating individuals, TraceGO was developed to streamline the people tracing process without sacrificing accuracy or professionalism. As part of the respected PDM Group, and backed by the trusted expertise of leading brands such as Find UK People® and DebtTrace®, we offer a proven and modern approach to people tracing — one that is firmly rooted in decades of real-world success.

In an era where access to reliable data and swift results can make all the difference, TraceGO delivers intelligent, human-verified solutions that our clients can act on with confidence. Whether you're a solicitor preparing for service of legal documents, a landlord attempting to trace a former tenant, or a business seeking to locate a debtor, TraceGO provides the clarity, precision, and speed required in today’s professional environment.

Digital Age Tracing.

TraceGO™ make tracing individuals fast, simple, and reliable.

Discover why people choose us…

Expertise

At TraceGO, we proudly combine advanced digital innovation with over two decades of hands-on industry expertise to provide an exceptionally accurate, efficient, and reliable tracing service for professionals across the United Kingdom. Whether you are a solicitor seeking a current address for service of legal documents, a landlord trying to locate a former tenant, a creditor attempting to trace a debtor, or a business seeking to reconnect with a client, our solutions are designed to meet your needs swiftly and precisely.

Our approach is rooted in the understanding that in today’s fast-moving, data-driven world, tracing must be both agile and trustworthy. TraceGO was developed with a clear vision: to modernise the tracing process through the integration of intelligent technology, sophisticated data access, and manual expert oversight — all delivered through an easy-to-use digital platform. The result is a seamless tracing experience that delivers actionable results with unparalleled speed and accuracy.

We are proud to be part of the PDM Group, a trusted name in the UK’s investigative and tracing services landscape. PDM Group is the driving force behind some of the most respected tracing brands in the industry, including Find UK People®, a leader in address tracing services for legal professionals and private clients, and DebtTrace®, a platform dedicated to ethical and effective debtor tracing for collections and credit control professionals. These brands are widely recognised for their integrity, consistency, and high-quality outcomes.

Our founders, who remain directly involved in the day-to-day direction and strategic vision of TraceGO, have been active in the UK tracing industry since the year 2000. Over the past 25 years, they have accumulated a wealth of sector-specific knowledge, cultivated deep relationships within the legal, property, and financial sectors, and overseen the development of thousands of successful trace investigations. This enduring experience informs every element of our operations, from the way we design our tracing workflows to how we vet and verify our data sources.

What sets TraceGO apart is not only our legacy of success but also our commitment to continuous improvement and technological advancement. We believe that a tracing service should be as dynamic and forward-thinking as the challenges it seeks to address. That’s why we invest in powerful data enrichment tools, robust compliance protocols, and ongoing training for our tracing specialists — ensuring that each trace is not only fast but also fully compliant with data protection regulations and tailored to the specific objectives of the client.

Our goal is to make professional-grade tracing services accessible, transparent, and efficient for all. By bridging the gap between traditional investigation and modern digital capability, TraceGO delivers more than just addresses — we deliver results that matter, when and where they’re needed.

With our services supported by the longstanding trust and credibility of the PDM Group and a leadership team that has shaped the tracing landscape in the UK, TraceGO is perfectly positioned to serve the evolving needs of today’s clients — from law firms and asset recovery companies to estate agents, private individuals, and commercial organisations.

When you choose TraceGO, you are partnering with a tracing provider that brings together the credibility of a 25-year legacy, the agility of modern technology, and the assurance of expert-led results.

People tracing service by TraceGO

🛡️ History

TraceGO was created to bridge the gap between traditional tracing techniques and modern-day efficiency. Our founders have been at the forefront of the tracing sector since the early 2000s, playing an instrumental role in developing and managing some of the UK’s most respected people tracing brands. Those brands within our broader parent The PDM Group include well known names such as Find UK People and DebtTrace to name but a few.

Find UK People® has long established itself as a leading authority in the UK tracing sector, providing dependable and precise address tracing services to a wide array of clients, including legal professionals, landlords, financial institutions, and private individuals. Renowned for its speed, reliability, and use of cutting-edge data resources, Find UK People® utilises access to proprietary credit agency datasets and combines this with in-depth investigative research carried out by seasoned tracing specialists. This hybrid model of digital intelligence and human expertise has positioned the brand as a first-choice solution for those requiring verified current address information across the UK, whether for legal service, debt recovery, or personal matters.

In parallel, DebtTrace® has built a strong reputation as a niche tracing platform specifically designed to support the collections and credit control industries. It provides creditors, debt collection agencies, and financial professionals with ethical, GDPR-compliant debtor tracing solutions tailored to the complex demands of today’s regulatory environment. With a focus on data integrity and trace verification, DebtTrace® assists its clients in locating individuals with outstanding financial liabilities quickly, lawfully, and with minimal disruption—empowering organisations to recover debts in a responsible and transparent manner.

With the collective strength of these trusted brands as its foundation, TraceGO was developed to meet the evolving expectations of modern users who demand both simplicity and accuracy in their tracing services. Recognising the increasing need for an intuitive, fast-response platform that delivers verified results without the delays or complexities often associated with traditional tracing methods, TraceGO was launched as a forward-thinking solution that combines digital efficiency with decades of real-world tracing experience. By fusing the technological sophistication of a next-generation platform with the proven success of legacy expertise, TraceGO answers the call for streamlined, accessible tracing services that deliver meaningful outcomes—on time, every time.

With this robust foundation, TraceGO was launched in 2025 to serve the growing demand for streamlined, user-friendly tracing services that deliver reliable results with minimal delay.

⌨️ Digital-First

TraceGO has been meticulously designed to meet the needs of today’s fast-paced, digitally driven world, offering a modern and intelligent approach to people tracing. Recognising that traditional methods can often be time-consuming, inconsistent, or overly complex, we’ve built a platform that fuses automation with human expertise to deliver a truly superior service. Our system leverages automated data enrichment and intelligent matching algorithms, ensuring that information is not only gathered efficiently but also analysed for relevance and reliability. Unlike purely automated systems that risk missing context or producing false positives, every result is subject to manual review by our team of experienced tracing professionals, many of whom have been working in the field for over two decades. This multi-layered approach guarantees a high level of precision, reducing the likelihood of errors and giving clients complete confidence in the data we provide.

Whether you need to trace an individual for service of legal documents, locate a former tenant for property-related matters, or verify an address for pre-litigation proceedings, TraceGO is purpose-built to handle a wide range of tracing requirements with maximum efficiency. Each case is treated with care and urgency, and our process is engineered around three key pillars: speed, accuracy, and transparency.

Speed is at the heart of what we do. In most instances, our trace investigations are concluded within just 24 hours—a critical advantage for legal professionals and other clients operating within time-sensitive frameworks. By automating the initial stages of data collection and prioritising streamlined workflows, we are able to return verified, actionable results far more quickly than traditional methods might allow.

Accuracy, however, is never sacrificed for speed. Every trace is manually validated to ensure it reflects the most current and reliable information available. Our tracing team, backed by over 25 years of industry experience, applies expert judgment and investigative insight to each result, considering nuances and red flags that automated systems might overlook. This ensures that our clients are receiving not just fast results, but correct results—crucial in legal scenarios where delivering to the wrong address can have serious repercussions.

Finally, transparency is embedded throughout the TraceGO experience. From the moment you visit our platform, you’ll find straightforward pricing, an intuitive case submission process, and clear communication at every stage. There are no hidden fees, no confusing terms, and no uncertainty. Whether you're a solicitor handling complex litigation or a private landlord dealing with a vacated property, we make the tracing process simple, understandable, and fully supported by a knowledgeable customer service team.

In short, TraceGO represents the evolution of address tracing in the UK—a service that combines the best of modern technology with the integrity and precision of human expertise. With us, you don’t just get a trace; you get confidence, clarity, and a service you can rely on.

🧑‍⚖️ Trusted

TraceGO is trusted by a wide spectrum of professionals throughout the United Kingdom, from legal firms and debt recovery agencies to estate agents, property managers, and private individuals. Our client base reflects the diversity of tracing needs across sectors — yet all our clients share a common requirement: dependable, verified information that enables them to take informed and confident next steps. Whether it’s a solicitor preparing for service of legal documents, a creditor seeking to reconnect with a debtor, or a landlord attempting to locate a former tenant, our platform has been designed to deliver trusted results that stand up to scrutiny.

The trust placed in TraceGO is no accident — it is the result of years of commitment to excellence, reliability, and ethical conduct. As part of the broader Pavilion Digital Group (Pavilion Digital Marketing Ltd), we operate within a robust framework of professional standards that govern every aspect of our operations. The Pavilion Digital Group is a respected UK-based organisation that has built its reputation on delivering high-quality digital services and investigative solutions across multiple specialist brands, including Find UK People® and DebtTrace®. These brands have become Industry names within their respective sectors for consistently delivering outstanding results underpinned by full compliance with the law and best practice guidelines.

Compliance and data ethics are at the heart of what we do. At a time when data privacy and regulatory oversight are more critical than ever, TraceGO adheres strictly to GDPR regulations and follows stringent internal protocols to ensure the lawful and responsible handling of personal data. Our tracing methodologies have been designed not only to maximise result accuracy but to uphold the principles of transparency, data minimisation, and proportionality. Every trace we undertake is underpinned by clear purpose, legitimate interest, and a responsible approach that protects both our clients and the individuals being traced.

This high level of diligence gives our clients genuine peace of mind, knowing that their instructions are being handled by a provider that understands the legal and ethical landscape in which they operate. Our long-standing relationships with law firms, financial institutions, government-related bodies, and professional service providers reflect this trust. Many of our clients return time and again because they know that with TraceGO, they are not just receiving a result — they are receiving a service that is professional, compliant, and defensible.

To learn more about the group that supports and powers TraceGO, we invite you to visit our corporate website, www.paviliondigital.com. There, you can explore the full breadth of our digital and investigative service offerings, gain insights into our other specialist brands, and understand the values that drive our organisation forward.

🤔 Why us?

When selecting a tracing provider, expertise, trust, and reliability are non-negotiable. At TraceGO, we bring a unique combination of long-standing industry experience, cutting-edge technology, and a human-led approach to every case we undertake. Our reputation is built on consistently delivering results that are not only fast and efficient but also verified, compliant, and actionable.

Our foundation is supported by over 25 years of professional tracing experience, amassed by our founding team, who have been actively involved in the evolution of the UK tracing sector since the year 2000. This depth of knowledge is embedded into the very fabric of our operations and informs every process we follow. From understanding the nuances of credit agency datasets to interpreting residency indicators and address history patterns, our team has seen and resolved thousands of tracing scenarios, giving our clients the benefit of true expertise.

One of the core strengths of TraceGO is our access to industry-leading data sources and insight tools, which allow us to locate individuals quickly and with a high degree of accuracy. We integrate advanced credit reference data, enriched contact databases, and proprietary investigative research to build a comprehensive picture of a subject’s likely current address. This multi-source approach ensures we don’t just find an address — we find the right address.

However, what truly sets TraceGO apart is our commitment to human verification. Every trace result is reviewed and validated by seasoned tracing professionals before it is returned to the client. This step is critical in an age of increasing automation, where unverified or loosely matched data can lead to errors and delays. Our experts bring context, critical thinking, and investigative insight that technology alone cannot replicate, ensuring that every outcome we deliver

An efficient, and expert-led tracing solution, TraceGO is here to help